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I have the same problem, wondering if too high of atmospheric levels drive them away??

I've been playing My Colony for nearly a year, and my colony has grown quite big. I do have one problem though. Over the summer I didn't play the game on account of having other things to do, but I've been getting back into it this fall. I formed 2 sub-colonies under my independent colonies before I took a break from the game, and when I came back, I pulled up one of my sub-colonies and saw it was out of water, so I went to send it water from my mother colony (Called Bilbo's Bag End). When clicking the 'commonwealth' button on my capitol, a blank white box appears. I thought it just needed time to load at first, but it wouldn't go away. I just thought that I'd deal with it later. But then a friend saw me playing the game and said he'd like to play as well. I was like "Hey, if you start under my charter, I can give you stuff!" But when he typed the code, it just said "Invalid Character!" I've tried it multiple times since then with the same result each time. I've typed it so many times I've got it memorized (mtKHKk4y). I also went to visit the my colony website and look at my coony's stats, but upon pulling up the webpage, it is blank and says all the totals for population and such are zero, and just states that it was founded under united earth. Brushing it aside for the time being, I went on my merry way, advancing my mother colony. I unlocked all the technologies exept for the next gen power production, and I needed crystaline for that. I thought "Ok, it'll be spendy but ill just put up a offer in the galatic board of trade." My money for the transaction dissapeared, but I got no crystaline. Im not that worried about the money, I can earn that back, but I think my colony is somehow broken, as in my charter wont work and I cant properly trade with other players. I cant obtain some recources at anything resembling a decent price now, becasue as we all know, the products from united earth are mighty expensive and I dont have that kind of money and saving time, as well as I cant have a charter for my friends to make their colonies under. Is there anything I can do to fix this?? If so I'd like to know becasue I can't properly advance my colony till it's fixed.

If you are looking to form a colony, look no farther! In the commonwealth of Bilbo's Bag End, recources and assistance will be provided to you to help you advance your colony! Bilbo's Bag End is a large-scale industrialized colony that mass produces many types of recources, wich we can gift to our subcolonies to help them along!

Again: Here is the Charter code:
mtKHKk4y

Thank you, and I hope to work with you soon!