Ape Apps

I was happy when update included feature for mobile players to be able to click name in chat to send gifts and message instead of finding charter code however when I opened so after updating I was unable to do it. I restarted app, restarted chat and still no luck in being able to do it. It's frustrating because I feel like I'm the only one asking people to message me in chat so I can send them gifts. I'm using Android