My previous account was banned for spamming apparently under the name Mercurial. Kinda hard to spam when I only had about 6 posts in the My Colony part of the forum.
I tried to get in touch on Twitter, that didn't work and I sent a couple of emails to the support address but no reply (+2 weeks).
1) Can I please have my old account back since I didn't spam and you banned me from mistake
2) Can you please hire a couple of volunteer community managers to help you run the community since you're clearly busy with making the games