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Forum Account Banned

6y
#1
My previous account was banned for spamming apparently under the name Mercurial. Kinda hard to spam when I only had about 6 posts in the My Colony part of the forum.

I tried to get in touch on Twitter, that didn't work and I sent a couple of emails to the support address but no reply (+2 weeks).

1) Can I please have my old account back since I didn't spam and you banned me from mistake

2) Can you please hire a couple of volunteer community managers to help you run the community since you're clearly busy with making the games

https://www.my-colony.com/colonies/eKbVk7Si/
Mercuria colony
Free resource pack upon joining: Charter Code: eKbVk7Si
6y
#2
I remember banning the account "Mercurial" and it was definitely spamming the forum. Perhaps you had a weak password on your account and it was compromised.

1) It's ultimately up to the forum owner to restore your account.

2) Already done. I'm the resident community manager.
6y
#3
Any chance you could email me the posts considered spammy?
https://www.my-colony.com/colonies/eKbVk7Si/
Mercuria colony
Free resource pack upon joining: Charter Code: eKbVk7Si
6y
#4
Negative. They have been removed permanently from the forum.
6y
#5
Well do you have someone who reported me for spamming or did you delete my account alongside the actual spammer because I replied on one of his threads?

When can I expect my account back?
https://www.my-colony.com/colonies/eKbVk7Si/
Mercuria colony
Free resource pack upon joining: Charter Code: eKbVk7Si
6y
#6
No one reported you for spamming. I check the forum multiple times daily for spam and the Mercurial account had posted a number of spam posts. Your account would not have been removed if you simply replied to a spam.

I cannot give you an ETA as it will be up to the forum owner to restore your account.
6y
#7
Dude there was no spam, you banned my account by mistake along with someone else, at least fess up. Can I please have the block removed on my old account so I can re-register.

https://www.my-colony.com/colonies/eKbVk7Si/
Mercuria colony
Free resource pack upon joining: Charter Code: eKbVk7Si
6y
#8
There was no mistake. I take great care in making sure that I'm banning the correct account. I double and triple check before banning the account. And again, it will be up to the forum's owner to re-instate your account.

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Ape Apps, LLC is an independent software development company founded in 2010 by Brandon Stecklein. Over the years, Ape Apps has published over 400 apps and games across various platforms. You can get in touch with Brandon on Twitter or by leaving a post on his wall @bastecklein
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