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Internet connection but still says i cant join an online game

I have an internet connection (strong)
But when I try to join my online colony that I recently changed to an online from offline it says that I must have an internet connection.
please help
I have also tried restarting my game didn't help
platform? pc? mac? phone?

you have a firewall?
I fixed it
My Colony

Ape Apps, LLC is an independent software development company founded in 2010 by Brandon Stecklein. Over the years, Ape Apps has published over 400 apps and games across various platforms. You can get in touch with Brandon on Twitter or by leaving a post on his wall @bastecklein
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