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Having multiple problems

#1 2019-01-19 02:05:58
I have several buildings that simply won't build. I have the materials, the buildings are placed, but the builder bots just drive up to them, then drive away.

I can not login to the chat. If I enter the same account info I use to get into the game and click the button, it doesn't do anything.

Also, I have the Paypal receipt for premium, but my account page says that I do *not* have premium. I can't find anywhere to directly contact Ape Apps for this.
Edited by Nightcaste on 2019-01-19 02:09:34
#2 2019-01-19 02:34:46
Need some more information.
What are you playing on? Launcher, webrowser, standalone, android, ios, what phone/windows if using ?

Have you tried saving all the way back to the home screen and then closing and reloading?
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#3 2019-01-19 14:02:00
I'm playing the web version on chrome (not the chrome app), windows 10.

I have tried saving, closing the browser, and coming back in, but I am still having this problem.

The game is also nagging me about building a supermarket, even though I have one.
Edited by Nightcaste on 2019-01-19 15:09:00