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PDF Document Scanner Help Please

1mo
#1
Just joined and this is my first post. Not sure if I am doing this correctly.

I have used EZ PDF Document Scanner for some time and it works well. However, the following are annoying to me, and I am wondering if there are solutions for them or am I doing something wrong:
- when I close a Project, and click on the trash can, I have to do it twice in order for it to disappear. Is there any way to make it so I only have to do that once instead of twice?
- Is there an advantage to signing in when I use the app?
- Is there a support document for using this app?
- Is there a way to upgrade the software somehow, and what is the cost, if any?

Thanks very much!
1mo
#2
So you shouldn't have to click on the trash twice, I will look into it because that must be a bug.

The main advantage to signing in to the app is that it will sync your premium upgrade to any device you are using. For example, if you purchase PDF Document Scanner premium on Windows and sign into the app using your account, you will automatically get Premium on the Android and iOS editions, without having to buy it again.

I do not have a special support document for the app, only the forums.

There is a single IAP in the app that unlocks all features. Right now the Premium edition removes ads, gives a few more post-scan processing options, and allows you to add a title page.
Owner of Ape Apps
1mo
#3
Also I moved your post to the appropriate forum @bbatscd so that others with the same questions can find it.
Owner of Ape Apps
1mo
#4
Dear Developer,

I am hoping that you are doing well. I am having an issue opening a scan project. I have rebooted my computer a few times but when I click on open project it keeps showing "processing, please wait..."

If I click on save project it also given me error indicating cannot find data. It was working a few weeks ago and I was able to add scans to that project and view past scans.

I am wondering if there is any solution to this error. Please reply to me as soon as possible.

Thanks

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Ape Apps, LLC is an independent software development company founded in 2010 by Brandon Stecklein. Over the years, Ape Apps has published over 400 apps and games across various platforms. You can get in touch with Brandon on Twitter or by leaving a post on his wall @bastecklein
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