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Paid to remove the ads and now I can’t use the app

#1 2017-09-24 09:46:10
Hey guys,

Just decided to pay for the app in appreciation for all the hours I have enjoyed it and all I got for it is a black screen... 😡


iPad Pro 2 iOS 11
my-Colony 0.44
Edited by huanco on 2017-09-25 14:17:39
#2 2017-09-25 06:22:26
I got this too. And I don't know how to fix it. When I click on the "go to center" which is my gbt, i see something. but all graphics are glitched and you can't do anything.
but I can reply to messages, redeem gifts etc, but the total game is broke. and this happens to only one of my saves.
Its me Lego.
#3 2017-09-25 12:31:37
In my case the screen is completely black, no controls at all. Clicking where they should be doesn't work either. Nor resetting the iPad or re-installing the app (without deleting the data). Not cool guys!
#4 2017-09-25 14:18:09
A similar instance has occured for me :
https://www.ape-apps.com/viewpage.php?p=2399
(Thread now locked... But issue not resolved)
#5 2017-09-25 14:32:23
Sorry everyone, there was a glitch that popped up with the upgrade to iOS 11. I have submitted a patch to Apple, it is currently pending their approval. Should be live within a day or 2.
Owner of Ape Apps
Edited by bastecklein on 2017-09-25 14:32:37
#6 2017-09-25 19:18:01
Hi @bastecklein, will this fix solve the issue on Android too?
#7 2017-09-25 19:23:32
@Yeti your issue is because you flipped the large medical center, has nothing to do with premium. Yours will be fixed in the next update, 0.45.0.
Owner of Ape Apps
#8 2017-09-25 19:25:46
Thanks for the quick reply!

Waiting patiently for the next release now then!!

Will have to start a new colony!!
#9 2017-09-25 19:33:00
Hey @bastecklein,

I just got lucky... This time I could scroll on the block map... And then I found my flipped medical centre... Unflipped it... Save, reload... And it's all sorted!!
#10 2017-09-26 06:32:52
oh no the Medical research center.... was a bad idea to flip it
Its me Lego.
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Ape Apps is an independent software development company founded in 2010 by Brandon Stecklein. Over the years, Ape Apps has published over 400 apps and games across various platforms. You can get in touch with Brandon on Twitter or by leaving a post on his wall @bastecklein
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